Monitoring & Observability

End-to-end visibility for SAP and cloud platforms—turning signals into actionable insights with integrated monitoring, centralized logging, proactive alerting, and automated remediation.

1. SAP Focused Run

Enterprise-grade SAP operations monitoring—centralizing health, performance, and alerting across landscapes.

  • System monitoring, exception management, and guided procedures
  • Template-based setup for consistent monitoring across SAP systems
  • Operational dashboards aligned to SLAs, incidents, and change windows
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2. SAP Solution Manager

Integrated application lifecycle and operations—supporting monitoring, change control, and documentation.

  • Change request workflows, maintenance planning, and runbook governance
  • Technical monitoring integration and incident correlation
  • Transition planning from SolMan to Focused Run where applicable
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3. Cloud Native Monitoring

Use hyperscaler-native tooling to monitor compute, network, storage, and services—mapped to SAP critical paths.

  • Metric and alarm design for SAP tiers (app/db/cluster/connectivity)
  • Log/metric correlation and SLO-based alerting to reduce noise
  • Dashboards for capacity, latency, and availability patterns
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4. Centralized Logging

Consolidate SAP, OS, database, and cloud logs into a single searchable platform for rapid troubleshooting and audit evidence.

  • Standardized log pipelines and retention policies by compliance tier
  • Parsing/enrichment for SAP and HANA logs, correlation IDs, and event tagging
  • Security and operations use-cases: RCA, forensics, and anomaly detection
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5. End Point Monitoring

Validate user experience and service reachability using synthetic checks and endpoint health monitoring.

  • Synthetic transactions for SAP logon, web dispatcher, and critical URLs
  • Network reachability, DNS, TLS, and latency monitoring
  • Alert routing and escalation aligned to on-call and SOPs
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6. Custom Monitoring

Extend observability with engineering-led custom checks and dashboards—built to your landscape, processes, and compliance needs.

  • Custom KPIs for SAP/HANA: backup status, replication, capacity, and performance baselines
  • Automation-driven health checks with evidence capture for audits
  • AIOps-ready telemetry: signal normalization, enrichment, and action triggers
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