SAP Operations & Resilience Engineering

Run SAP like a product—secure, observable, and resilient by design. We build operating models, automation, and recovery patterns that reduce incidents, speed restoration, and continuously improve availability, performance, and compliance across complex SAP landscapes.

1. SAP Security Engineering

Operationalize security across SAP, OS, and cloud—baseline hardening, access control, patch discipline, and audit evidence.

  • Identity model: roles, SSO/IAM alignment, privileged access governance
  • Hardening baselines, vulnerability management, and patching cadence
  • Logging, evidence capture, and compliance-ready SOPs/runbooks
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2. Backup & Data Protection

Protect SAP data with engineered backup patterns—validated restore points, retention strategy, and operational controls.

  • HANA + file system backup strategy aligned to RPO and business windows
  • Encryption, immutability, retention governance, and lifecycle controls
  • Restore drills, runbooks, and monitoring for backup health and drift
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3. Disaster Recovery Architecture

Build DR architectures that actually work—tested runbooks, dependency readiness, and measurable RTO/RPO outcomes.

  • DR design: warm standby / active-passive patterns and dependency mapping
  • Network, DNS, connectivity, and identity readiness for failover sites
  • Test cycles, action tracking, and continuous DR maturity improvements
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4. High Availability Engineering

Engineer for failure: HA patterns across ASCS/ERS, HANA replication, clusters, and automation to keep SAP running.

  • Cluster design and validation (Pacemaker), fencing, constraints, and failover behavior
  • HANA system replication topology and operational procedures
  • Health checks, fault injection testing, and recovery automation improvements
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5. Monitoring & Operational Visibility

Detect issues early with end-to-end observability—KPIs, logs, traces, and actionable alerts across SAP and infrastructure.

  • Monitoring strategy: SAP + OS + database + cloud signals and SLIs/SLOs
  • Dashboards, alert routing, noise reduction, and escalation workflows
  • Automation hooks for self-heal runbooks and faster triage
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6. Automated Failover & Recovery

Reduce downtime with automated response—repeatable failover, standardized runbooks, and recovery orchestration.

  • Runbook automation: controlled failover/failback with guardrails and approvals
  • Recovery orchestration for services, dependencies, and validation checks
  • Post-incident learning loops, reliability backlog, and automation expansion
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